Has your business been impacted by COVID-19? Are you considering a pivot to a new business model to reach more customers? If so, join us for a new Business Resiliency Roundtable focusing on how to pivot your business and messaging in the times of COVID. The Ozarks Small Business Incubator (OzSBI) will host a free webinar on November 19, 2020, from 11 a.m.-12 p.m. via Zoom.
Pivoting your Business Model and Message will focus on how to meet your customers where they are now. Speakers and panelists will discuss opportunities for pivoting your business strategies, provide success stories, and answer your questions about how you can revitalize your business plan and re-engage your customers. You will also have the opportunity to use the business model canvas to sketch out your ideas and discuss the value proposition of each idea.
To register for the free virtual business resiliency roundtable, visit www.ozsbi.com/events or https://missouri.ecenterdirect.com/events/22402. For more information about the webinar or registration, contact OzSBI Program Administrator Maegan Bell at maeganbell@ozsbi.com or call (417) 256-9724.
This series is funded through the Howell County CARES Act and offered in partnership between the Ozarks Small Business Incubator and the Missouri Small Business Development Center at Missouri State University.
Panelists will include:
Heather Fisher, OzSBI Chief Executive Officer
As the Executive Director, Heather W. Fisher oversees all OzSBI’s programs, recruits new clients, and mentors businesses. She is a certified Business Advisor with GrowthWheel and LaunchU. Heather moved to the West Plains in 1998 and with her husband Chrys and has two sons. She holds a Masters in Social and Economic Development from Washington University. Previously, Heather served in the Peace Corps, was the Economic Developer of Thayer and Oregon County, and owned a grant writing business.
Lance Coffman, SBDC Regional Consultant
Lance Coffman is a serial entrepreneur and business owner. He guides business owners through planning and growth as Regional Business Consultant for the Missouri Small Business Development Center at MSU. Through various positions, Lance has over 15 years of marketing and management experience with small businesses nationally. He holds an MBA with a certificate in management and a Bachelor of Science in Marketing with a minor in economics, both from Missouri State University. Lance spends most of his free time on the family farm with his wife and two boys.
Sandra Smart, SBDC Technology & Commercialization Specialist
Sandra Smart is a technology & commercialization specialist for the Missouri Small Business Development Center at Missouri State University. She has over 21 years of business experience as a small business owner working with small businesses and large corporations. She holds a Bachelor of Science in Business Administration degree with an emphasis in Production/Operations Management from Southeast Missouri State University and an MBA with an emphasis in management from Missouri State University.
Darrell Hampsten, SBDC West Plains Coordinator & Moderator
Darrell has spent his professional career assisting small business owners. In the 1990s he worked in the tax accounting field as an IRS Enrolled Agent, able to represent clients on tax audits and appeals, and earned an associate’s degree in Accounting. In 2000 he completed his bachelor’s degree in Entrepreneurship before starting several businesses of his own. In 2011 he “retired” from business ownership and became coordinator of the SBDC in West Plains. Since then, he has worked as SBDC Director in Missouri and Florida in addition to working as Director of Economic Development for a small Midwestern city. Darrell has earned certifications as a business coach, instructor in multiple curricula, and is certified as an Economic Development Finance Professional (EDFP) by the National Development Council. He returned to West Plains in May 2018 and is completing his Master’s degree in Business Administration. With a decade of experience with SBDC and another decade of accounting experience, Darrell is uniquely qualified to help rural small businesses reach their greatest potential!
