Throughout November, Americans honor military veterans who served in the United States Armed Forces. Better Business Bureau (BBB) advises consumers to be careful when donating to charities that emphasize heartbreaking stories of disabled veterans.
There are many well-run, legitimate charities helping veterans, but there are others failing to live up to their promises to assist veterans in need. BBB has issued warnings about several charities that devoted more money to raising funds than helping veterans and, in some cases, weren’t willing to reveal how their funds were spent or the amount of assistance they offered.
“Helping America’s veterans is a noble goal,” said Michelle L. Corey, St. Louis BBB’s president and CEO. “But donors want to know that a charity will spend its money wisely. Before you give money to any charity, check it out at bbb.org.”
BBB Scam Tracker received more than 700 reports of charity scams over the last three years.
BBB Charity Reviews let donors know whether a charity has met BBB Standards for Charity Accountability, 20 standards designed to show that a charity is transparent about its operations and fundraising and that it follows good governance practices. Charities that meet all 20 standards may qualify as BBB Accredited Charities.
BBB has more than 11,000 Charity Reviews, covering local as well as national nonprofit organizations. A list of local veterans charities that are BBB Accredited is available at this link.
BBB offers the following tips to potential donors:
- Learn all you can about a charity before contributing. Ask for printed documentation on how much of your contribution will be used for program services and how much will go for fundraising and management expenses.
- Whenever possible, donate directly to a charity and not through a fundraising telemarketer or a direct mail solicitation. This helps ensure that most of your contribution goes directly to the charity.
- Don’t succumb to pressure to give money on the spot. A charity that can use your money today will welcome it just as much tomorrow. Watch out for appeals that bring tears to your eyes, but tell you nothing about how your donation will be used.
- Before making online donations, determine whether the charity’s website is secure and that it has a privacy policy concerning the use of your name, email address or other personal information. (The address on the page where donations are collected should begin with https://.)
- When considering support for a cause-related marketing campaign, find the answers to these questions: What portion of the purchase price will benefit the charity? What is the duration of the campaign? What is the maximum or minimum total contribution? If the information is not on the item, check the organization’s website.
- Check with BBB for a BBB Charity Review. For a charity to receive BBB accreditation, it must meet 20 Standards of Accountability covering everything from governance to fundraising.
Before you do business with a charity or company, check its BBB Business Profile or BBB Charity Review at bbb.org or by calling 888-996-3887.
